FAQ's

FAQ's


Q: What is the process of setting up appointments for physical therapy?

A: Once your doctor has prescribed physical therapy, call us. We will need your name, date of birth, and insurance information, to verify your benefits. If you are injured at work, and covered under worker's compensation we will need your claim number and case manager's name and contact number. If you are covered by auto insurance, we will need claim number, claim adjustor's name and contact number. We will try and set up an appointment as soon as possible, once we verify the benefits.




Q: What is expected on my first visit?

A: Please come 10-15 minutes before your appointment time to complete paperwork. Copies of your drivers license, insurance card(s) will be made. Please bring the prescription from the doctor (or have your MD faxed it), copies of X-rays, MRI or operative reports, list of medications, & drug allergies.




Q: Will I receive treatment on my first visit?

A: The therapist will do an assessment on the day of evaluation and time permitting will initiate some treatment or exercises. After the evaluation your therapist will discuss your problem areas and develop a plan of care (POC) of treatment to help you relieve pain and improve function. This POC will be faxed to your doctor, too. After your first visit, you will be schedule for subsequent visits on a weekly basis. We will try our best to accomodate the convenient time for you. Usually therapy is 2-3 times per week.




Q: How long will each session last?

A: Usually the evaluation visit (first visit) will last an hour or more. Subsequent visits will be about 45-75 minutes depending on your condition.




Q: Will my isurance cover for physical therapy and what if I don't see my insurance on your list?

A: Most insurances have physical therapy benefits but the coverage varies with each plan. If your insurance is not listed please call as we can verify if you have out of network benefits.




Q: What is expected from me?

A: Home exercises is an integral part of therapy. It is very important that you follow up with the exercises and postural instructions given by the therapist for speedy recovery. Some amount of soreness is expected from the exercises but it does not mean that your condition is worsening. Communicate with your therapist if you feel that your symptoms are worsening. Your therapist will ask you about your progress from session to session and modify the treatment accordingly. Also he or she will keep your doctor informed about the progress.



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